Power Services
We strive to deliver excellent customer service. Our seasoned product specialists fully understand the ins and outs of our products and solutions, and are ready to help you with your questions and troubleshoot for you our installed systems.
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Overview
Our expert team of engineers and skilled technicians ensures rapid and trouble-free on-site maintenance. Our packages include installation and commissioning of the generating sets, offering our clients the most reliable and timely service.
To ensure customers obtain the maximum benefit from our products, our qualified personnel provide training programs for our clients. Our premises are equipped with up-to-date technology to improve the training environment.
What We Provide
- Service Hotline
- Maintenance Contracts
- Preventive Maintenance Plans
- Competent First Point of Contact Personnel
- Fast Response Time
- Qualified Service Support Personnel
- Quick On-site Service
- Oil Sampling for Trend Analysis
Daytime Call Center
+961 9 442 000
Afterhours Emergency Number
+961 3 811 106
WhatsApp Number
+961 3 811 106
Customer Support Email
service@sakrpower.com
Online Service Request Form
Maintenance Contract Options
MC Labor Only | First party takes upon itself to maintain the above mentioned goods for the number of contracted visits renewable starting from the date of signing of this contract during which the maintenance crew of the first party will perform during official duty routine inspection and periodic maintenance once every 30 days or as requested by the customer totaling to the contracted visits for the duration of the contract. A special discount of 10% discount on all other parts except on fluids, 20% on Labor charge for repairs and 20% on rental units cost. |
MC Stand by | This type of Contract is based on Quarterly visits consists of 4 visits with 2 oil & filters replacement consumables and one air filter. A special discount of 10% is applied all parts included in this contract and 10% discount on all other parts except on fluids, 20% on Labor charge for repairs and 20% on rental units cost. |
MC6 | This type of contract is based on 6 Visits including 6 oil & filters replacements @ every 200-250 Hrs. Also Includes 1 replacement of the Air filter(s). A special discount of 15% is applied all parts included in this contract and 10% discount on all other parts except on fluids, 20% on Labor charge for repairs and 20% on rental units cost. |
MC12 Plus | This type of contract is based on 12 Visits including 12 oil & filters replacements @ every 200-250 Hrs. Also Includes 1 replacement of the Air filter(s). A special discount of 20% is applied all parts included in this contract, 10% discount on all other parts except on fluids, 20% on Labor charge for repairs and 20% on rental units cost. Also includes fix consumables and oil pricing for 1 contracted year. |
MC24 Plus | This type of contract is based on 24 Visits including 24 oil & filters replacements @ every 200-250 Hrs. Also Includes 2 replacement of the Air filter(s). A special discount of 20% is applied all parts included in this contract, 10% discount on all other parts except on fluids, 20% on Labor charge for repairs and 20% on rental units cost. Also includes fix consumables and oil pricing for 2 contracted years. |